Results

Complex processes that now run on their own.

Clients are described by type, not name. Every figure comes from the project’s own records.

Compliance operations

2021–2024

Permit filing across US counties, states and cities, automated

A US construction-technology company (prior in-house role)

Permit and licence filing cut from 35 minutes to 5 per permit — about 2,600 hours a year freed up, the work of more than one full-time person.

less time per permit (35 → 5 minutes): 86%
hours a year freed up — about 1.25 full-time roles: ~2,600
permits filed every week: ~100
manual status checks left: 0

Prior in-house role

Finance operations

2024–2026

Finance operations for a five‑country rental operator

A short-term rental operator in Europe, Australia and the US

About 1,000 hours a year of manual finance work removed — while the business grew from one country to five.

hours a year of manual finance work removed — about half a full-time role: ~1,000
countries run on the same system: 1 → 5
tax districts with their tourist tax calculated by rules: 30+
reservations with a complete financial record: 17,000+

Operations platform

2025–2026

One operating system for a US design-build firm

A US design-build and FF&E firm

Between June and September, one custom platform replaced HubSpot and Monday.com — and now holds every client conversation, project, deal and shipment in one place.

client & vendor emails captured and linked to the right client: 38,000+
meeting transcripts stored with the client they belong to: 725
SaaS platforms replaced — HubSpot and Monday.com: 2
from first build to HubSpot replaced: ~10 weeks

Finance operations

2026

Payment plans and collections, reconciled in one system

A Dutch education company selling programmes on instalment plans

€2M+ in payment plans moved out of spreadsheets into one system — every instalment scheduled, every payment reconciled and every overdue balance visible.

contracted revenue managed in one system: €2M+
deals tracked — 367 of them on split-payment plans: 970
payments reconciled across two payment providers and manual entries: 1,700+
future instalments scheduled automatically: 650+

Quality & process

2021–2024

A quality function built from zero

A US construction-technology company (prior in-house role)

From no quality measurement at all to 95% quality scores — and 70% fewer escalations.

quality score: 60–70% → 95%
escalations: −70%
fewer defects (30–40% failing → 5%): ~85%

Prior in-house role

Process redesign

2021–2024

40% more output from a quoting team — with no new software

A US construction-technology company (prior in-house role)

Quoting productivity up 40% — by removing unnecessary work and moving admin tasks off the people who produce quotes.

quoting team productivity: +40%
new tools needed: 0

Prior in-house role

Don’t see your process here?

Describe it in the form and get a free written assessment by email within two business days.

Get a free written assessment